In short: Arrow Puzzle Out does not require an account and does not actively collect your name, email address, contacts, precise location, photos, microphone data, or camera data. Game progress and settings are primarily stored on your device.
Scope
This Privacy Policy applies to the mobile application Arrow Puzzle Out (package name: com.arrowpuzzleout.app, referred to as the “App”). The developer of the App (“we,” “us,” or “our”) respects and protects your privacy.
This policy explains how the App accesses, collects, uses, shares, retains, and deletes information. By using the App, you acknowledge that you have read and understood this policy. If you do not agree with it, please stop using the App.
Information we handle
| Information type | How it is handled and why | Collection status |
|---|---|---|
| Game progress and settings | Used to save level progress, sound settings, display settings, and similar preferences. By default, this information stays on your device. | On-device |
| Device and network information | When the App connects to the internet, the system or network services may process basic technical information such as network connection status, device model, operating system version, app version, and IP address to connect to services, deliver resources, troubleshoot issues, and maintain security. | As needed |
| Payment and purchase information | If the App offers in-app purchases, payments are processed by Google Play. We do not access or store full card details, payment passwords, or similar payment credentials. We may receive the transaction status or order identifier needed to verify purchase entitlements. | When purchased |
| Play Games information | If you choose to use Google Play Games sign-in, achievements, or leaderboards, Google may process related account and game-service information under its policies. The App does not read or store your Google Account password. | When you choose to use it |
The App does not actively collect or request your name, phone number, contacts, precise location, health information, biometric information, photos, videos, audio, or other sensitive personal information. The App also does not request access to your photo library, files, camera, or microphone.
How we use information
We use information only as needed to provide App features and maintain our services, including to:
- run the game and save local progress and App preferences;
- deliver network resources, verify in-app purchases, or support optional Google Play Games features;
- understand app errors and improve stability and security; and
- respond to your feedback, support requests, or privacy inquiries.
The App does not sell your personal information or use it for targeted marketing unrelated to the App.
Third-party services and sharing
The App may use Google Play services, including Google Play Billing and Google Play Games. Only when the relevant feature is used, necessary information may be processed by Google in accordance with its Privacy Policy and terms of service:
- Google Play Billing: processes payments, refunds, and purchase entitlement verification.
- Google Play Games: provides sign-in, achievements, or leaderboard features when you choose to use them.
These third-party services have their own privacy policies and data practices. We recommend reading the Google Privacy Policy before using them.
As of the date of this policy, the App does not enable an advertising SDK or a separate third-party behavioral analytics service at the app level. If we add a privacy-impacting data practice in the future, we will update this policy before the relevant App update and obtain any consent required by law.
Security
We use reasonable technical and organizational measures to protect information and help prevent unauthorized access, use, alteration, or disclosure. On-device data is protected by Android permissions and device security controls. Google is responsible for the applicable security safeguards for payment and game services it provides.
Please remember that no method of internet transmission or electronic storage is completely secure. We will not ask you to provide an account password, payment password, or other sensitive information through unofficial channels.
Retention and deletion
- Local game data: is generally kept on your device until you clear the App data in Android settings or uninstall the App.
- Support requests: if you contact us by email, we retain the email content for as long as needed to handle your request, then delete or anonymize it as required by applicable law and business needs.
- Google service data: data managed by Google Play is handled under Google’s retention and deletion rules. Requests concerning Google Account or payment data should be submitted through Google’s account or support channels.
The App does not provide a separate account system, so there is no App account managed by us to close. If you want us to delete support information you submitted to us, please use the contact details below.
Your choices and rights
You can manage network-related permissions through Android system settings. You can also delete local game data on your device by clearing the App data or uninstalling the App. You may ask us whether we hold information you submitted through a support channel and, where permitted by applicable law, request that it be corrected or deleted.
If you are a minor, please read and use the App with the guidance of a parent or guardian. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information to us, please contact us and we will take steps to delete it after verification.
Policy updates
We may update this policy when our features, third-party services, or applicable laws change. The updated version will be posted on this page, with the effective date shown as the “Last updated” date. We may provide an appropriate in-app notice for material changes.
Contact us
If you have questions about this policy, our data practices, or a deletion request, please contact the developer:
When submitting a request, include “Arrow Puzzle Out Privacy Request” in the subject and, where possible, the App version and device information needed to locate the issue. Do not send passwords or payment information by email.